Last Updated: February 10, 2026
Alleviate Home Personal Care LLC uses SMS (text messaging) to communicate efficiently with clients, prospective clients, caregivers, and visitors. By providing your mobile phone number and agreeing to receive SMS messages, you consent to the terms outlined below. These Terms and Conditions explain how we use SMS communication and your rights related to receiving text messages.
Consent to Receive SMS Messages
By providing your mobile phone number and consenting to receive text messages from Alleviate Home Personal Care LLC, you authorize us to send SMS messages to the number you provided.
Your mobile opt-in information, SMS consent, and phone number will not be shared, sold, or disclosed to any third party or affiliate for marketing or promotional purposes. All information collected through SMS communication is kept confidential and used solely to provide requested services, coordinate care, or respond to direct inquiries. We take appropriate administrative and technical measures to protect your information and ensure its security.
How to Opt In (Opt-In Language)
You may opt in to receive SMS messages by submitting an online, paper, or electronic form and providing your mobile phone number. You may see language such as:
“By providing your mobile number and checking this box, you consent to receive SMS messages from Alleviate Home Personal Care LLC regarding care services, scheduling, and important updates. Message frequency may vary. Reply STOP to unsubscribe or HELP for assistance. Standard message and data rates may apply.”
You may also provide consent verbally to our staff or by signing a consent form.
Types of SMS Messages You May Receive
If you have consented to receive SMS messages, Alleviate Home Personal Care LLC may send messages related to home care services, including but not limited to:
- Care visit scheduling, confirmations, and changes
- Caregiver arrival notifications or coordination updates
- Appointment reminders for assessments or follow-ups
- Service-related updates, care plan coordination, or documentation reminders
- Responses to inquiries about services, eligibility, or enrollment
- Important administrative, billing, or service notifications related to your care
We do not use SMS for emergency medical communication.
Message Frequency and Fees
Message frequency will vary based on your level of interaction with our services. You may receive anywhere from 1–3 messages per day/month or more during periods of active care, scheduling changes, or service coordination.
Standard message and data rates may apply depending on your mobile carrier and plan. Alleviate Home Personal Care LLC is not responsible for any charges incurred from your mobile service provider.
How to Opt Out
You may opt out of receiving SMS messages at any time by:
- Replying STOP to any SMS message (this will unsubscribe you from future messages)
- Contacting us directly at 219-803-0405 and requesting removal from our SMS list
- Leaving the SMS consent box unchecked on any forms
After opting out, you may receive a one-time confirmation message acknowledging your request.
Need Help with SMS?
Reply HELP to any SMS message for assistance. You will receive additional contact information, such as:
“For assistance, please contact Alleviate Home Personal Care LLC at 219-803-0405 or info@alleviatehpc.com. Standard message and data rates may apply.”
Privacy and Data Use
Your privacy is important to us. All information collected through SMS communication is handled in accordance with our Privacy Policy, which can be viewed at: https://www.alleviatehpc.com/privacy-policy
Additional Options
If you prefer not to receive SMS messages, you may simply choose not to provide your mobile number or leave the SMS consent option unchecked on any forms.